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Getting started

What is Chatify?

Chatify is a customer support app that simplifies how teams communicate with their customers.

There are three main components to consider when using Chatify: widgets, the dashboard and the admin center

Widgets: widgets are the small apps you put on your website to enable communication between website visitors and your company. These are added to your website by placing a small snippet of javascript code into your website.

Dashboard: this is where the main action takes place. This is where you will handle website visitors, assign questions and communicate with your team members.

Admin Center: this is where you can add new team members, modify team settings and manage apps. Note: only team admins can access this section.

For a in-depth guide to getting started with Chatify watch our video below

Desktop Apps

The Windows and Mac app are both available for download below

Note: to use the apps you need to first create an account on Chatify.